Terms and Conditions

Version 2.0 | Last Updated: December 6, 2025

Please review these Terms and Conditions carefully. They constitute a binding legal agreement between you and Planifyr regarding the use of our digital marketing platform and services.

1. Definitions

For the purposes of these Terms:

  • "Planifyr," "we," "us," or "our" refers to Planifyr and its affiliates.
  • "Client," "you," or "your" refers to the individual or entity using our services.
  • "Services" refers to all digital marketing services provided by Planifyr.
  • "Content" means any text, images, videos, graphics, or other materials.
  • "Platform" refers to our website, applications, and service delivery systems.
  • "Agreement" means these Terms together with any service-specific agreements.

2. Services Overview

Planifyr provides comprehensive digital marketing services including but not limited to:

Social Media Management
Reputation Management
Managed Services
Professional Web Pages
Social Media SEO
Blog Post & Writing
Website Design
Custom Analytics
Competitor Analysis
AI Agent

3. Account Registration and Access

3.1 Account Creation

You must provide accurate information, be at least 18 years of age, and maintain the security of your credentials.

3.2 Account Responsibility

You are responsible for all activities that occur under your account and must notify us of unauthorized access.

3.3 Social Media Access

You authorize us to access, manage, post content, and view analytics on your behalf to deliver agreed services.

4. Service Plans and Pricing

Prices are as stated on our website or in your service agreement. We reserve the right to modify pricing with 30 days' notice.

  • Payments are due according to the specified billing cycle (monthly/annually).
  • Late payments may result in service suspension and late fees.
  • You are responsible for all applicable taxes and government fees.

5. Service Delivery and Performance

Services commence upon receipt of payment and completion of onboarding. We provide services in a professional manner consistent with industry standards.

5.3 No Guaranteed Results

Digital marketing results vary. We do not guarantee specific ranking positions, exact follower growth, or specific conversion rates.

6. Client Responsibilities

You agree to provide timely responses, supply necessary materials (logos/brand assets), and review/approve content within agreed timeframes.

Delayed approvals may impact service delivery timelines.

7. Intellectual Property Rights

7.1 Client Content: You retain ownership of materials you provide.

7.2 Planifyr Content: Created content becomes your property upon full payment, excluding our proprietary methodologies.

7.3 Planifyr Property: Our platform, tools, and AI agents remain our exclusive property.

8. Confidentiality

Both parties agree to maintain confidentiality of sensitive information shared, including business strategies, financial info, and customer data.

9. Term and Termination

9.2 Termination by Client: 30 days notice for monthly plans; 60 days for quarterly/annual plans.

9.3 Termination by Planifyr: We may terminate immediately for breaches, non-payment, or illegal activities.

10. Refund and Cancellation Policy

Refunds are only considered if services were not delivered as specified or due to unresolved technical issues. Setup fees and third-party costs (ad spend) are non-refundable.

11. Warranties and Disclaimers

Services are provided "As Is" and "As Available" without warranties of merchantability, fitness for a particular purpose, or that services will be uninterrupted.

12. Limitation of Liability

12.1 Liability Cap

Our total liability is limited to the amount paid by you in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify Planifyr against claims arising from your use of services, content provided by you, or violation of these terms.

14. Compliance and Legal Requirements

You must comply with platform policies (FB, Instagram, etc.) and FTC guidelines. Prohibited content includes illegal, fraudulent, or defamatory material.

15. Data Protection and Privacy

Data use is governed by our Privacy Policy. We implement reasonable security but cannot guarantee absolute security of internet transmissions.

16. Dispute Resolution

16.2 Arbitration: Unresolved disputes shall be settled via binding arbitration.

16.3 Class Action Waiver: You waive the right to participate in class actions.

17. Changes to Terms

We may modify terms at any time. Continued use of services after changes constitutes acceptance of modified Terms.

18. General Provisions

Includes Entire Agreement, Severability, Waiver, and Survival clauses as detailed in the master agreement.

19. Contact Information

Planifyr Support

Email: info@planifyr.com

20. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to these terms.

Need Clarification?

If you have any questions regarding these 20 points, our legal team is available to assist you.

Email Legal Team